Our Guarantee
Here at YourSheepskin.com, your satisfaction is our number one concern for all purchases. You may return any item (except a CLEARANCE item) if you are not totally satisfied within 30 days of purchase for a full refund of the item price, excluding shipping charges.
Delivery
All orders received will be shipped with either FedEx Ground or the US Postal Service. Please allow 5 – 10 business days to receive your order. Please note that we do not ship on Saturday and Sunday. In addition, we are not responsible for any shipping delays due to weather.
Return and Refund Policy
Here at YourSheepskin.com, we take great pride in our products. If you are not completely satisfied with your purchase, you can return or exchange the item within 30 days of purchase as long as the item is returned in new, unused and resalable condition. All items properly returned under this policy are eligible for a refund. We will credit you for the total purchase price excluding shipping and handling fees. Return shipping charges are the responsibility of the customer. Returns will be inspected prior to credit given. All returns require an authorization number which can be obtained by contacting our customer service department at 1-877-339-1789.
Privacy
YourSheepskin.com values your business and guarantees to keep any personal information you may share with us absolutely private. We do not sell, trade or rent your personal information to anyone. We do not send mail or e-mails unless specifically requested by our customers.
To ensure your privacy and security, we use what is called “SSL Technology”. This standard web technology ensures that all information that you enter into our order form, including your credit card information, is encrypted for absolute safety & privacy.
If you are still hesitant about sending such information over the internet, please do not hesitate to call our toll free number at 1-877-339-1789 and we will be more than happy to take your order over the phone.
Here at YourSheepskin.com, your satisfaction is our main priority. We ensure that all products have passed quality assurance and measure up to only the highest standards. We attempt to make your online shopping experience pleasant and easy, and we always hope to surpass our customers’ expectations. Furthermore, we appreciate your comments and reviews, which help us to constantly improve our products and our customer service.